Delete your account

Delete it in the app

1. Open IRONOS on your iPhone or Android phone and sign in.
2. Go to Account → Delete account.
3. Confirm.

Want a copy of your data first? Use Account → Export my data before you delete.

Can't sign in?

Email rudrakshswebsite@gmail.com from the email address on your IRONOS account, with "Delete my account" in the subject. We'll reply to confirm. If you write from a different address, we may need to check that the account is yours first.

What happens next

• You're signed out on every device straight away.
• There's a 30-day grace period. If you change your mind, email us within 30 days and we'll cancel the deletion.
• After 30 days, we permanently delete:
  • your profile and health screening
  • check-ins, health data and workouts, including recorded runs
  • your training plan and its history
  • coach notes, coach suggestions and chat usage counts
  • friends, friend requests and kudos
  • invites, sign-in records and security logs.
• Short-term database recovery copies roll off automatically after that.

What we keep

• A record of the agreements you signed (your typed name, the document version, the date, your IP address and device type), in case of a legal claim. Everything else that identifies you is removed from your account record.
• Totals that can't identify you, such as daily sign-up counts.

On your phone

Coach chats aren't stored on our servers. They stay on your phone until you delete the app. Runs you saved to Apple Health stay there until you delete them in Apple Health.

More detail is in our Privacy Policy.